Privacy Policy

Who we are

Tekavra Creative (“Tekavra,” “we,” “us”) is a custom software house based in St. Petersburg, Florida, USA. This policy explains what personal information we handle through our website at tekavra.com, why we handle it, and the choices you have. For any privacy question, reach us at hello@tekavra.com.

What information we collect

We collect only what we need to answer you and to keep the site running well.

Information you give us

• Contact & project inquiries. When you email us or submit a form, we receive your name, email address, and anything you choose to include in your message (for example, details about your business or project).
• Correspondence. Records of emails and messages you exchange with us, so we can follow up and keep track of your request.

Information collected automatically

• Usage & device data. Standard technical data such as your IP address, browser type, device type, referring page, and the pages you view. This is gathered through our hosting provider and privacy-friendly analytics to understand traffic and diagnose problems.
• Cookies & similar technologies. A small number of cookies and local identifiers. See our Cookie Policy for the full list and how to opt out.

We do not sell your personal information, and we do not knowingly collect sensitive categories of data (such as health, financial account, or biometric data) through this site.

How we use your information

• To respond to your inquiries and provide the services you ask about.
• To send transactional messages — confirmations, replies, and project-related communication you initiated.
• To operate, secure, and improve the website and measure its performance.
• To comply with legal obligations and enforce our agreements.

We only send marketing email if you have opted in, and every such email includes a one-click unsubscribe.

Legal bases for processing (GDPR)

If you are in the European Economic Area or the UK, we rely on these lawful bases:

• Consent — for non-essential cookies and any marketing email.
• Legitimate interests — to answer your inquiries, secure the site, and understand aggregate usage, balanced against your rights.
• Contract — to take steps you request before or during an engagement.
• Legal obligation — where the law requires us to retain or disclose data.

Third parties & service providers

We keep our vendor list short and choose providers with strong privacy practices. We share data with them only to run the services above, never to sell it.

• Cloudflare — hosting, content delivery, security, and privacy-friendly, cookieless web analytics for our site.
• Brevo — delivery of transactional and (where you opted in) email messages.
• Analytics — aggregate, privacy-respecting measurement of site traffic and performance.

Each provider processes data under its own privacy terms and only as our service provider. We may also disclose information if required by law or to protect our rights, safety, or property.

Cookies

We use a small set of essential cookies to run the site and, where permitted, privacy-friendly analytics. We do not use advertising or cross-site tracking cookies. For the full breakdown and opt-out instructions, see our Cookie Policy.

Data retention

We keep your information only as long as we need it for the purpose it was collected — typically the length of our correspondence or engagement, plus a reasonable period to meet legal, accounting, and record-keeping requirements. Aggregate analytics are retained in a de-identified form. When data is no longer needed, we delete or anonymize it.

Your privacy rights

Depending on where you live, you may have some or all of these rights:

• Access — request a copy of the personal information we hold about you.
• Correction — ask us to fix inaccurate or incomplete data.
• Deletion — ask us to delete your personal information.
• Opt out of sale/sharing — we do not sell or share personal information for cross-context behavioral advertising, but you may confirm this choice at any time.
• Withdraw consent — opt out of non-essential cookies or unsubscribe from marketing at any time.
• Non-discrimination — we will not treat you differently for exercising any of these rights.
• Portability & objection (EEA/UK) — receive your data in a portable form and object to certain processing.

We honor Global Privacy Control (GPC) signals as a valid opt-out request where the law requires it.

How to exercise your rights

Email hello@tekavra.com with your request. We will verify your identity, respond within the timeframe required by applicable law (generally 30–45 days), and let you know if we need more time. You may also authorize an agent to submit a request on your behalf. If you are in the EEA or UK, you have the right to lodge a complaint with your local data protection authority.

How we protect your data

We use encryption in transit (HTTPS), access controls, reputable infrastructure providers, and the principle of least data — we collect only what we need. No method of transmission or storage is perfectly secure, but we work to protect your information and to respond promptly if an issue arises.

Children’s privacy

Our website is intended for businesses and adults. We do not knowingly collect personal information from children under 13 (or under 16 in the EEA/UK). If you believe a child has provided us information, contact us and we will delete it.

International visitors

We are based in the United States, and your information is processed here and by our service providers. If you access the site from outside the U.S., you understand your data may be transferred to and processed in the U.S., where privacy laws may differ from those in your country. Where required, we rely on appropriate safeguards for such transfers.

Changes to this policy

We may update this policy as our practices or the law change. When we do, we will revise the “Last updated” date above and, for material changes, provide a more prominent notice. Please review it periodically.

Contact us

Questions about this policy or your data? We answer them ourselves.